Additional Services

Outsourced Enertect Monitoring

You can outsource your critical power monitoring requirements to us to monitor and safeguard. With our Enertect Network Operations Centre (ENOC) and a 24/7 dedicated team of Battery and UPS experts, we ensure your infrastructure is always secure and running seamlessly. Additionally, our Advanced Technical Support (ATS) team are constantly prepared to troubleshoot and resolve complex technical issues related to the customers’ critical assets.

Enertect Network Operations Centre (ENOC)

24/7 monitoring of batteries, UPS or any smart devices installed at customers’ locations
State-of-the-art advanced monitoring tools
Highly skilled manpower monitoring the network infrastructure
Managing and monitoring of Customer Premises Equipment (CPE)
Level 2 support for customer related problems

Advanced Technical Support (ATS)

ATS provides telephonic support to all field engineers for resolution of technical issues online
Field ATS engineers to resolve escalated issues as and when required
Technical analysis of generic problems faced by a group of customers as specifically assigned by City Network Head

Load Test

We monitor individual batteries in strings during the discharge/load test to analyse the battery’s discharge performance and identify its health during discharge. It is impossible to constantly conduct manual checks to analyse and record the voltage and temperature of each individual battery in a string during discharge. However, Enertect makes it possible to achieve this data and provides users with detailed battery voltage and temperature graphs. Furthermore, with the use of Enertect’s load test services, users can secure themselves from unwanted events such as battery fires, which are usually caused during discharge tests due to thermal runaway conditions.

Parameters monitored during the load test include:

Battery Voltage
Battery Temperature at negative post
String Current
Ambient Temperature